Instrument Repair and Preventative Maintenance
Instrument Repair
Instrument repairs are performed at our service center. We simplify the repair process by providing flat-rate repair fees, based on the model type. This means that you know the price of the repair (plus freight charges), up front, and there will be no surprises or hidden fees.
Our depot repair service features:
- Genuine factory parts
- Repairs are performed by a factory-trained technician
- Instrument will pass the same quality control guidelines required when the unit was new
- 90-Day guarantee on parts and labor
- Turnarond is less than 10 business days for most models
Preventative Maintenance
Denver Instrument is pleased to offer nationwide field service. Count on our factory-trained technicians to maintain your balances and moisture analyzers.
Total Care Preventative Maintenance Package
- Review of environmental conditions
- Check of display and keypad
- Internal inspection of boards and weigh cell
- Cleaning of all plastic and glass surfaces
- Reproducibility
- 4-point Linearity
- Corner Loading
- Span Adjustment (Calibration)
Total Care Preventative Maintenance Plus Package
- First Visit - Total Care Preventative Maintenance Package
- Follow-up 6 Month Visit - Basic Calibration Service
Basic Calibration Service
- Span Adjustment (Calibration)
Documentation
- Sticker for Balance - FREE with any field service; includes model, serial number, calibration date, next service date and techician ID.
- Calibration Certificate $25 - Signed test report of functionality checks from PM Service
- USP 41 Test Report $50 – Additional test and report to verify minimum sample quantity and measurement uncertainty according to USP 41
- ISO 17025 Certificate and Calibration Certificate $75
Price dependent on number of units and location
Call for a quote!
800-321-1135
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