Experience - Complete Care Services

Onsite field service and in-house instrument repair

Denver Instrument is pleased to offer Complete Care Service Packages. Our nationwide field service network makes it convenient and easy for installation and maintenance of all balances and moisture analyzers.

Whether you need basic service, general installation, calibration, specific certificates or reports, count on our factory-trained technicians to give the best service experience in the industry.

Complete Care Basic Maintenance Package
For any and all brands of Moisture Analyzers, Micro, Semi-Micro, Analytical, Precision, or Toploading Balances

• Basic cleaning or exterior surfaces
• Span calibration adjustment
• Calibration label included on instrument upon completion of work
• Calibration performed to Handbook 44 and/or ISO 17025 standards

• Full cosmetic cleaning both exterior and interior surfaces
• Full functionality testing with peripheral devices
• Linearity & corner load testing and adjustment
• Span calibration adjustment
• Calibration label included on instrument upon completion of work
• Certificate of Calibration documentation
• Calibration performed to Handbook 44 and/or ISO 17025 standards

• Calibration Certificate - Signed test report of functionality checks from PM Service
• USP 41 Test Report – Additional test and report to verify minimum sample quantity and measurement uncertainty according to USP 41
• ISO 17025 Certificate and Calibration Certificate

Our depot repair service features:

• Genuine factory parts
• Repairs are performed by a factory-trained technician
• Instrument will pass the same quality control guidelines required when the unit was new
• 90-Day guarantee on parts and labor
• turnaround is less than 10 business days for most models